Frequently Asked Questions
Problems with Gifts in the Cart
My gifts are showing at full price in the checkout, what should I do?
Some customers have experienced technical issues with gifts, and they appear at full price. Feel free to complete your order (with the gifts in the cart), and email us at hello@jfr.se, and we will ensure that the cost of the gifts is refunded afterward.
Questions about Antilop
Can I wash the chair with stickers on it?
Yes, you can, but we cannot guarantee a durable result. Occasional washing is fine as long as you wipe the legs dry afterward.
My first sticker didn’t turn out so well. Can I buy one separately?
Of course! Email hello@jfr.se, and we’ll guide you on how to proceed.
Questions about Stokke
Do your cushions fit older models of the Tripp Trapp?
Yes, our cushions fit all versions of the Tripp Trapp chair.
Are the cushions wipeable?
Yes, all of our cushions and cushion covers are wipeable.
Do your suction cups stick to Stokke’s tray?
Stokke’s tray is not completely smooth, which makes it hard for the suction cup to stick properly. For better grip, we recommend using our tray mats or covers.
Questions about Silicone Products
My suction cup doesn’t stick very well – any tips?
Silicone is a soft and flexible material, which can make it hard to achieve a perfect grip – especially if a curious baby manages to wiggle the plate. A tip is to lightly dampen the suction cups before pressing the plate down. This usually helps improve the grip.
My gifts are showing at full price in the checkout, what should I do?
Some customers have experienced technical issues with gifts, and they appear at full price. Feel free to complete your order (with the gifts in the cart), and email us at hello@jfr.se, and we will ensure that the cost of the gifts is refunded afterward.
Questions about Antilop
Can I wash the chair with stickers on it?
Yes, you can, but we cannot guarantee a durable result. Occasional washing is fine as long as you wipe the legs dry afterward.
My first sticker didn’t turn out so well. Can I buy one separately?
Of course! Email hello@jfr.se, and we’ll guide you on how to proceed.
Questions about Stokke
Do your cushions fit older models of the Tripp Trapp?
Yes, our cushions fit all versions of the Tripp Trapp chair.
Are the cushions wipeable?
Yes, all of our cushions and cushion covers are wipeable.
Do your suction cups stick to Stokke’s tray?
Stokke’s tray is not completely smooth, which makes it hard for the suction cup to stick properly. For better grip, we recommend using our tray mats or covers.
Questions about Silicone Products
My suction cup doesn’t stick very well – any tips?
Silicone is a soft and flexible material, which can make it hard to achieve a perfect grip – especially if a curious baby manages to wiggle the plate. A tip is to lightly dampen the suction cups before pressing the plate down. This usually helps improve the grip.